“Someone took a chance….and our company lost”
Losses and damages are caused – they do not just happen. There is no such thing as an accident – there is only negligence or gross negligence. Claim prevention plays an important role in the distribution cycle. To be effective in claim prevention, a company must utilize its most valuable asset – the knowledge, experience and expertise of its employees.
The responsibility for claim prevention must be considered
a cooperative effort.
The shipper has the responsibility to properly prepare the goods for transport and to make sure that the product is in good condition and quality before entrusting it to the carrier.
The carrier has the responsibility to transport the product to the proper consignee in the same condition as he/she received it from the shipper and within a reasonable time.
The consignee has the responsibility to inspect the product upon delivery and to write accurate and proper notes as to the condition of the product when they receive it.
COMMUNICATION and working together are the keys to claim prevention.
Bigelow Truck Brokers, Inc. has a broker on call and who is available through our toll-free number 800-356-7878. We are here for you 24 hours a day/7 days a week.
IF THERE ARE ANY ISSUES
Wrong product
Product not available
Discrepancies
Breakdowns/Malfunctions
Weather delays
Traffic delays
Sickness
Traffic accident
No seal provided
Any other issue that could affect the product or the delivery
CALL 800-356-7878 IMMEDIATELY
